Refund & Cancellation Policy

This Refund and Cancellation Policy explains the terms under which you can request a cancellation or refund for products or services purchased through https://vashudharefrigerations.com/ . By placing an order, you agree to the terms mentioned below.

1. Order Cancellations

• Cancellation requests will be accepted only if made within 2 days of placing the order.

• Orders cannot be cancelled once they have been processed for shipping, dispatched, or marked as out for delivery. In such cases, you may refuse to accept the product at the time of delivery.

2. Refunds & Replacements

• Refunds or replacements will be considered in the following cases:

  • If the product delivered is damaged or defective.

  • If the product received is different from what was shown on the Platform or does not match your expectations.

• Such issues must be reported to our Customer Service Team within 2 days of receiving the product.

• Our team, along with the seller/merchant, will review the complaint and take an appropriate decision regarding refund or replacement.

• Replacement of product will be done within 2-5 working Days

3. Refund Process

• If your refund request is approved by Vashudha Refrigerations, the refund will be Credited within 7 working days.

• Refunds will be made to the original mode of payment used at the time of purchase, unless otherwise communicated.

4. Contact Us

For cancellations, refunds, or product-related concerns, please contact our Customer Service Team at:

📍 Registered Office: 21, Agra Rd, opp. Rajesh Toyota, near Paplaj Mata Mandir, Paldi Meena, Jaipur, Rajasthan 302031
📧 Email: Support@vasudharefrigerations.com